Return Policy

At Hunove, we want you to be satisfied with your purchase. If you are not completely happy with your order, you may request a return under the conditions below.

Returns

We accept returns for eligible items within 30 days of delivery.

To qualify for a return:

• Items must be unused, unworn, unwashed, and in their original condition.

• All original tags and packaging must be included.

• Items showing signs of wear, damage, stains, or alterations are not eligible for return.

Non-Returnable Items

The following items cannot be returned:

• Final sale or clearance items

• Gift cards

• Personalized or customized products

• Items marked as non-returnable

Return Process

To initiate a return, customers must provide:

• Order number

• Item(s) being returned

• Reason for the return

Once the return request is approved, return instructions will be provided.

Refunds

After the returned item is received and inspected, refunds will be processed to the original payment method.

• Refunds may take several business days to appear depending on the payment provider.

• Original shipping charges are non-refundable unless the item arrived damaged or incorrect.

Exchanges

We only replace items if they are defective, damaged, or incorrect. Exchange requests are subject to product availability.

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please report the issue promptly with clear photos of the item and packaging.

Return Shipping

Customers are responsible for return shipping costs unless the return is due to:

• A damaged item

• A defective product

• An incorrect order sent by us

We recommend using a trackable shipping service for returns.

Order Cancellations

Orders may only be canceled before they are processed or shipped. Once an order has been shipped, it cannot be canceled and must follow the standard return process.

Refused Deliveries

Packages refused or returned due to incorrect shipping information provided by the customer may be subject to shipping and handling fees.

Policy Updates

Hunove reserves the right to update or modify this Return Policy at any time without prior notice.